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Institutional Effectiveness

Institutional Effectiveness

Institutional effectiveness (IE) is a continuous process at our College, involving planning, allocating resources, and assessment. Its purpose is to make sure we fulfill our mission. IE aligns all areas of the college with the priorities established in TBCC’s strategic plan. The Office of Institutional Effectiveness (OIE) oversees this, but everyone contributes to IE. 

The College’s IE processes include continuous improvement cycles at the college-wide and team or operational level. Strategic projects are designed to drive improvement in one or more objectives. Institutional Planning is the annual assessment of progress toward achieving the College’s priorities and objectives. Strategic plan measures in each priority are evaluated to assess mission fulfillment.

Continuous improvement also occurs within administrative teams, with the process being captured in SAO plans. Each team develops a set of Service Area Outcomes (SAOs), which are statements about the quality, efficiency, or effectiveness of the services or processes that team provides. SAOs align with objectives within the strategic plan, as each team’s work aligns with the College’s mission. These plans track the activities of the team, and annually progress is assessed using relevant metrics. SAO plans are tracked using Weave, a software solution which supports aligning SAO and strategic planning activities and metrics.   

(For more information on creating SAO’s, see the Service Area Outcomes and Assessment Guide)  

Program and Service Area Reviews

Each service area and instructional program conducts a systematic review as a part of the institutional effectiveness process every five years. Instruction Program Review assesses the content, direction and quality of an instructional program conducted by faculty and are in support of quality improvement. The process and structure of program reviews is described fully in the Instructional Program Review Handbook.  

Service Area Reviews similarly are conducted by teams and are designed to provide information about the services provided by the service area, list key SAOs, assess metrics used, analyze data collected in the service area, and describe projects conducted in past years. The review also includes a SWOT analysis as a tool to monitor both the internal and external environment of the College, identify current and emerging trends and any potential trends which could impact the services provided by the service area.  

instructional review handbook
Curriculum Assessment Handbook
2022-2023 SLO Report
service area rubric
instructional review rubric

Supporting Materials

General Education –  Instructional Review Meeting Materials

Library Services – Service Area Review Meeting Materials

MIT-WELD –  Instructional Review Meeting Materials

Data Resources

Below are links to the most recent reports created by the Office of Institutional Effectiveness:

Staff and Faculty Climate Survey 2020
Student Climate Survey Summary V3
Equity Analyses 2021

If you have questions about these, please contact:

Erin McCarley

503.842.8222 ext. 1035

Email Erin

4301 Third Street
Tillamook, OR 97141

Phone: (503) 842-8222
Fax: (503) 842-8334
TDD: (503) 842-2467

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Tillamook Bay Community College does not discriminate on the basis of race, color, national origin, disability, sex, age, religion, height/weight ratio, marital status, gender, gender identity, sexual orientation, organizational affiliation, political affiliation or protected veterans with regard to employment, admissions, access to education programs or activities as set forth in compliance with federal and state statutes and regulations. Any persons having inquiries concerning Title II, Title IV, Title VI, or Title IX may contact: Jason Lawrence, Director Facilities and Safety 4301 Third Street, Tillamook, Oregon, Room 122, Phone (503) 842-8222, ext. 1020. Any persons having inquiries concerning Section 504 may contact: Rhoda Hanson, Chief Student Services Officer; 4301 Third Street, Tillamook, Oregon, Room 114, Phone (503) 842-8222, ext. 1110.

El Colegio Comunitario de Tillamook no discrimina por motivos de raza, color, origen nacional, discapacidad, sexo, edad, religión, relación entre altura/peso, estado civil, género, identidad de género, orientación sexual, afiliación organizacional, afiliación política o veteranos protegidos con respecto al empleo, admisiones, acceso a programas o actividades educativas según lo que se ha establecido en los estatutos y reglamentos federales y estatales. Cualquier persona que tenga preguntas sobre el Título II, el Título IV, el Título VI o el Título IX puede comunicarse con: Jason Lawrence, Director de Instalaciones y Seguridad 4301 Third Street, Tillamook, Oregon, Habitación 122, Teléfono (503) 842-8222, ext. 1020. Cualquier persona que tenga preguntas sobre la Sección 504 puede comunicarse con: Rhoda Hanson, Directora de Servicios Estudiantiles; 4301 Third Street, Tillamook, Oregon, Habitación 114, teléfono (503) 842-8222, ext. 1110.

TBCC Facilities are ADA Accessible. For questions, regarding access or accommodations please contact: Jason Lawrence, Director: Facilities and Safety; 4301 Third Street, Tillamook OR. 97141, 503-842-8222 x1020 with seven days advanced notice.

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